Privacy & Cookie Notice

https://www.versatilesolutions.com/ ('Website') is provided by Versatile Solutions Ltd ('we'/'us'/'our'). In doing so, we may be in a position to receive and process personal information relating to you. As the controller of this information, we're providing this Privacy Notice ('Notice') to explain our approach to personal information. This Notice forms part of our Terms of use for website, which govern the use of this Website.

We intend only to process personal information fairly and transparently as required by data protection law including the UK General Data Protection Regulation (UK GDPR). In particular, before obtaining information from you (including through use of cookies) we intend to alert you to this Notice, let you know how we intend to process the information (including through use of cookies) and that we'll only process the information as permitted by law. The UK GDPR also defines certain 'special categories' of personal information that's considered more sensitive. These categories require a higher level of protection, as explained below.

1. Identity and Contact Details

• Registered number: 08118486
• Registered office: 93 Tabernacle Street, London, EC2A 4BA
• Email: info@versatilesolutions.com

2. When We're Allowed to Collect Information

We will only collect personal information relating to you if one of the following conditions has been satisfied:

• You have clearly told us that you are content for us to collect that information for the particular purpose or purposes that we will have specified.
• The processing is necessary for the performance of a contract that we have with you.
• The processing is necessary so that we can comply with the law.
• The processing is necessary to protect someone's life.
• The processing is necessary for the performance of a task that's in the public interest.
• The processing is necessary for our or another's legitimate interests - but in this case, we'll balance those interests against your interests.

3. How to Consent

• If we need your consent to collect and use certain information, we'll provide you with the opportunity to tell us that you're happy to provide that information at the point of collecting it.
• If at any point in time you change your mind and decide that you want to withdraw your consent, please let us know and we'll endeavour to stop processing your information in the specified manner, or we'll delete your data if there is no continuing reason for possessing it.
• If you don't consent to a particular bit of processing, we'll endeavour to ensure that the Website and our service continue to operate without the need for that information.

4. Information We Expect to Collect

We envisage collecting the following types of information from you:

5. Using Your Personal Information

Data protection, privacy and security are important to us, and we shall only use your personal information for specified purposes and shall not keep such personal information longer than is necessary to fulfil these purposes. Examples include:

• To help us to identify you when you contact us
• To help us to identify accounts, services and/or products which you could have from us
• To help us to administer and to contact you about improved administration of any accounts, services and products
• To allow us to carry out marketing analysis and customer profiling
• To help to prevent and detect fraud or loss

6. Protecting Information

• We have strict security measures to protect personal information.
• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software to encrypt information you input.
• We reveal only the last five digits of your credit card numbers when confirming an order.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information.

7. The Internet

If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us personal information through the Website, we will normally give you the opportunity to say whether you would prefer that we don't contact you by email for that purpose. Please remember that communications over the internet, such as emails and webmails, are not secure unless they have been encrypted.

8. Cookies and Internet Tracking Technology

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer, which is sent back to us at a later time. These are called 'cookies'.

Some of these cookies are essential to services you've requested from us, whereas others are used to improve services for you, for example through letting you navigate between pages efficiently, enabling a service to recognise your computer, and measuring how many people are using services.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information. You have the right to:

• Request access to your personal information
• Request correction of the personal information that we hold about you
• Request erasure of your personal information
• Object to processing of your personal information
• Request restriction of processing of your personal information
• Request the transfer of your personal information to you or to a third party
• Withdraw consent at any time where we're relying on consent to process your personal information

10. Further Information

If you would like any more information or you have any comments about this Notice, or if you wish to exercise any of your legal rights, please either:

• Write to us at: Data Protection Manager, Versatile Solutions Ltd, 93 Tabernacle Street, London, EC2A 4BA
• Email us at: info@versatilesolutions.com

Please note that we may have to amend this Notice on occasion. If we do that, we will publish the amended version on the Website.